Hope he got it taken care of; sounds like a thorough guy there; most like the "assembly line" way of get em in, get em out; or at least the boss/owners do!
It's rare to find a repair place more concerned with making sure the problem's solved and the customer's gonna be happy, versus profits. They fail to realize that if the customer's happy, the profits will follow. they tend to go after "profit first".
On your assessment of me being "argumentative", I actually try not to be; but with being outta work, on disability, wanting to get back working again, but feeling basically "damaged goods"/"unwanted" it's been hard. Sorry if it shows as being "rough" in my posts. It goes back to something I said about not knowing you or your Jeep? You don't know me, either.
I damn near lost my foot 2 years ago to a chain saw that decided to kick back. thats why I ain't working. and have time to sit on the computer and try to help out people with vehicle problems. I spent 18 years as a professional "wrench". but its hard,, if not impossible, to properly troubleshoot "long distance".