ya so i just wanted to let all my fellow jeep enthusiast in this forum to hear about my terrible business experience with www.rustysoffroad.com ,rustys sent me a great track bar package..it has a poly mount on each end and a new frame mount..and cross brace to siffen the front end up..(UNIBODY XJ)..along with a nice dual steerign stabilizer kit...however..they forgot to send both the brakets to mount the second location stbilizer.Ok so Next day i call them up and and tell them what happened...and the polite okees apologized and were very hospitable and told me they were going to ship my missing parts out right away...and i shoudl expect them in about two days(YOUD THINK they would rush ship parts they FORGOT in your order),Keeping in mind i was charged over 50$ for shipping on my invoice..So 7 days later i get a priority mail envelope in my box(large thin cardpaper envelope)....that these thoughrally ignorant people..stuck a large heavy piece of metal in(the brakets) with no wrap im assuming,so back to what i was saying..i get the envelope..but instead of the braket being in there..its just this beat up envelope with a big hole in it..where teh sorta sharp edged braket tore though and fell out somwhere along the mail system...LOVELY HUH...so i go to the post office and they sed sence rustys did non insure the package..there is nothing i can do about it.so i haev to go to my local shop and lukily they had a good deal on a rancho mount kit for the same kidna deal for 24.95$...anyways along wih that MAJOR problem..rustys HD track bar kit uses 1/2 inch bolts..when the stock bottom bolt is i believe a 3/8 with a special tab with a bolt on it due to the lack of acess to the back of the axle track bar mount...so it was either stick the 3/8 though ther 1/2 hole..and have a bunch of play ...(wtf) or go buy a 1/2 bit that i paid 12 bucks for and drill a complete new hole and use a standard bolt ont eh back...also the oversize cylinders on rustys stabilizers will run into your pitment A. to knuckle Bar when it is turned sharp to either side cuasing steering binding....also on the 2nd steering stabilizer the u bolt style clamp that is meant to go on your tie rod..they send the big ass u bolts meant for there HD oversize tierod...that are WAY to big for the small stock one...this company is rediculous..they make high qaulity things..but there hardware and engineering is horrible..and the worst is there customer serive...i belvie if sombody company messes up yoru order and schedule..they better RUSH ur parts to you...especially when u paid over 50$ for shipping in the first place....id never reccomend buying anything from rustys unless u live right next to em so u can go get whatver they forgot..or go get advice on how to "rig" there products to work on your specific application...
Dean Sanback.
Dean Sanback.
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