antsinmypants
New member
first of all i just want to say i HATE my job
So this past year at work has been super busy, ever since septembver or october when we got a new service delivery manager (he watches service level, eg. how long customers wait for an agent and that we are here on time and that crap) he's gone and taken away our 2 15 minutes breaks, then he gave them back and shortened them to 10 minute breaks, and everyonce in a while if its not so busy we will get the 15 minutes again but its super rare now. okies so theres number 1
next i've been busting my butt off to get a good shift this shift bid since the better your quality scores but closser you are to the top of the shift bid. i'm number 4 out of 70 people. top 10% get to pick any shift they want before the bid comes out. i'm set up for 6-2:30 monday to firday. i'm sick of the 10 hour shifts i have now, i'm going insane. so first they said it would take effect on the 5th (tomorrow) it was a verbal agreement that had been planned for the past 3 months.. so they end up not being organized and changed the date of the shift bidand it was e-mail out to us that it would take effect on the 12th. a week later they change it to the 19th (by then i have plans for that weeekend) and so another week of this shioft thats driving me insane..
now for the next 2 weeks everyone has an hour of mandatory OT at the end of every shift.. i'm schedualed to be here 6 am to 6 pm monday teusday wednesday and saturday for the next 2 weeks untill the new class hits the floor. thats $%(&ing bull. i can't stand the 10 hour shifts anylonger what makes them think i want to do 11.
Last anytime a request a day off i get it denied, i do understand i've only tried to book of saturday, its all i've needed off and because its a weekend no one ever wants to swap. i'm sorry i havnt taken vacation in 2 years 4 months and 13 days, and they wont let me book just 1 day off? its not like a request often. i havnt requested a day off since some time early last year. now twice this month they denied me. (oh and to make it worse they are holding 1170.41 worth of my vacation pay and still wont let me have any time off.)
I'm talking to my team superviosr when they get in today. if they dont take me off overtime, i'm seriously considering walking out. you think i'm on crack for wanting to just walk out of here? what would you do?
thanx for the vent
So this past year at work has been super busy, ever since septembver or october when we got a new service delivery manager (he watches service level, eg. how long customers wait for an agent and that we are here on time and that crap) he's gone and taken away our 2 15 minutes breaks, then he gave them back and shortened them to 10 minute breaks, and everyonce in a while if its not so busy we will get the 15 minutes again but its super rare now. okies so theres number 1
next i've been busting my butt off to get a good shift this shift bid since the better your quality scores but closser you are to the top of the shift bid. i'm number 4 out of 70 people. top 10% get to pick any shift they want before the bid comes out. i'm set up for 6-2:30 monday to firday. i'm sick of the 10 hour shifts i have now, i'm going insane. so first they said it would take effect on the 5th (tomorrow) it was a verbal agreement that had been planned for the past 3 months.. so they end up not being organized and changed the date of the shift bidand it was e-mail out to us that it would take effect on the 12th. a week later they change it to the 19th (by then i have plans for that weeekend) and so another week of this shioft thats driving me insane..
now for the next 2 weeks everyone has an hour of mandatory OT at the end of every shift.. i'm schedualed to be here 6 am to 6 pm monday teusday wednesday and saturday for the next 2 weeks untill the new class hits the floor. thats $%(&ing bull. i can't stand the 10 hour shifts anylonger what makes them think i want to do 11.
Last anytime a request a day off i get it denied, i do understand i've only tried to book of saturday, its all i've needed off and because its a weekend no one ever wants to swap. i'm sorry i havnt taken vacation in 2 years 4 months and 13 days, and they wont let me book just 1 day off? its not like a request often. i havnt requested a day off since some time early last year. now twice this month they denied me. (oh and to make it worse they are holding 1170.41 worth of my vacation pay and still wont let me have any time off.)
I'm talking to my team superviosr when they get in today. if they dont take me off overtime, i'm seriously considering walking out. you think i'm on crack for wanting to just walk out of here? what would you do?
thanx for the vent